Introduction
Evangeline Home Buyers, LLC ("Evangeline Home Buyers," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit our website at evangelinehomebuyers.com (the "Site") or submit information to us by form, phone, text, or email.
By using the Site or providing us your information, you agree to the practices described in this policy. This policy applies to information collected through the Site; it does not apply to information collected offline or through other channels except where stated.
Information We Collect
We collect the following categories of information:
- Contact information — your name, phone number, email address, and mailing address when you request an offer, call or text us, or otherwise reach out.
- Property information — the address, condition, occupancy status, and other details about a property you ask us to evaluate, along with photos or documents you choose to share.
- Transaction and financial information — where needed to analyze your situation or complete a purchase, such as mortgage payoff details, liens, or estate information. We only request what is necessary to help with your specific situation.
- Communications — records of your calls, texts, emails, and form submissions with our team.
- Usage and device information — IP address, browser type, device identifiers, pages viewed, and how you arrived at the Site (including campaign parameters), collected automatically through cookies and analytics tools such as Google Analytics. This data is used in aggregate and does not identify you personally on its own.
You may browse the Site without submitting personal information.
How We Use Your Information
- To respond to your inquiry, evaluate your property, and prepare your cash offer
- To communicate with you about your property and any transaction, by phone, email, or text message
- To send marketing or promotional communications when you have opted in to receive them
- To operate, analyze, and improve the Site and our services, including measuring which pages and campaigns are effective
- To maintain business records and comply with legal, tax, and regulatory obligations
- To detect and prevent fraud or misuse of the Site
Text Messaging (SMS) Program
If you opt in to receive text messages from Evangeline Home Buyers, we may send you transactional messages (such as offer updates, appointment confirmations, and closing reminders) and, only with your separate consent, marketing and promotional messages. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at Call or Text (337) 469-4273.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third party. Information may be shared with service providers (such as our messaging platform) solely to deliver messages on our behalf.
Consent to receive text messages is not a condition of receiving an offer or doing business with us.
How We Share Information
We do not sell, rent, or trade your personal information. We share information only in these circumstances:
- Service providers — companies that help us run our business, such as our customer relationship management (CRM) platform, messaging and phone providers, website hosting, and analytics providers. These providers may use your information only to perform services for us and must keep it confidential.
- Transaction parties — title companies, attorneys, closing agents, lenders, inspectors, and other professionals involved in evaluating or closing a real estate transaction with you.
- Legal requirements — when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers — if Evangeline Home Buyers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
Cookies, Analytics & Online Advertising
The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure and improve our advertising.
- Analytics. We use Google Analytics to understand Site traffic and usage. You can learn how Google uses this data at google.com/policies/privacy/partners.
- Advertising and remarketing. We may use advertising services from third parties such as Google and Meta (Facebook/Instagram), which use cookies and pixels to show our ads to people who have visited the Site. These vendors may collect information about your visits to this and other websites to serve relevant ads.
- Your controls. You can manage or delete cookies through your browser settings, opt out of Google's personalized ads at adssettings.google.com, and adjust Meta's ad preferences within your Facebook or Instagram settings. Disabling cookies may affect some Site functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information for as long as needed to serve you, maintain our business records, and meet legal, tax, and regulatory requirements. Records related to completed real estate transactions may be retained for longer periods as required by law. When information is no longer needed, we take steps to delete it or de-identify it.
Your Choices & Rights
- Access, correction, and deletion. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. We will respond within a reasonable time and as required by applicable law.
- Email. You can unsubscribe from marketing emails at any time using the link in any message or by contacting us.
- Text messages. Reply STOP to opt out of texts at any time.
- Phone. You may ask us to stop calling at any time and we will honor that request.
- Cookies and ads. Use the controls described in the Cookies section above.
Third-Party Links
The Site may link to websites we do not operate. We are not responsible for the privacy practices or content of those sites, and this policy does not apply to them. We encourage you to review the privacy policy of any site you visit.
Children's Privacy
The Site is intended for adults and is not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page, and material changes will be effective when posted. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, reach out any time:
Phone: Call or Text (337) 469-4273
Email: info@evangelinehomebuyers.com